Effective Date: 19-04-2024

Thank you for shopping at ChromeHeartUsa.com. We are committed to providing you with a smooth and reliable shipping experience. Please review the following Shipping Policy to understand our shipping process, rates, and delivery times. If you have any questions, feel free to contact us at [Insert Contact Information].

1. Order Processing

  • Orders are typically processed within 5 business days from the date of purchase, excluding weekends and holidays.
  • Please note that processing times may vary depending on the availability of the item(s) and any customization or personalization requests.

2. Shipping Methods and Rates

  • We offer several shipping options to accommodate your needs, including standard and expedited shipping.
  • Shipping rates are calculated based on the weight of your order, shipping destination, and selected shipping method.
  • You can view the shipping rates for your order during the checkout process before completing your purchase.

3. Delivery Times

  • Delivery times vary depending on your location, selected shipping method, and carrier.
  • Estimated delivery times are provided during the checkout process and are based on standard business days (Monday through Friday, excluding holidays).
  • Please note that delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, and customs processing for international orders.

4. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email containing a tracking number.
  • You can use this tracking number to monitor the status of your delivery and track your package online through the carrier’s website.

5. Shipping Restrictions

  • We currently ship to [Insert Countries/Regions]. Please note that additional shipping restrictions may apply to certain products or destinations.
  • We do not ship to P.O. boxes or APO/FPO addresses.

6. International Shipping

  • For international orders, please be aware that customs duties, taxes, and fees may be imposed by the destination country.
  • These additional charges are the responsibility of the recipient and are not included in the item price or shipping cost.
  • Customs policies vary widely from country to country, so please contact your local customs office for more information before placing your order.

7. Lost or Damaged Shipments

  • In the rare event that your shipment is lost or damaged in transit, please contact us immediately so that we can assist you in filing a claim with the carrier.
  • We are not responsible for lost or damaged shipments once they have been handed over to the carrier for delivery.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at Admin@chromeheart.usa.

By placing an order with us, you agree to abide by the terms of this Shipping Policy. We reserve the right to update or change this policy at any time without prior notice.